Frequently Asked Questions

We have compiled answers to the most common questions we get from our customers below. Can’t find what you’re looking for? Please contact us and we would be happy to answer your question!

FAQs

  • A wish list is great way to build your order with items you are wishing to reserve. Once you have finished your wish list and have requested a quote, we will contact you via email.

  • A 30% non-refundable down payment is required to reserve your items. The remaining balance is due 10 days prior to the event.

  • We accept card payments via our online payment system and or AFFIRM.

  • We only do delivery, timeframe 9am– 3pm, Monday-Friday.

    *Sunday delivery and or pickup, additional $150 fee.

    *Exact time deliveries, $75 fee.

    *Exact time pickup, $75 fee.

    *After hours Delivery or Pickup, additional $250 fee.

    *Setup/Takedown starting at $150.

  • Rental orders will be delivered to your driveway, side of home or front porch area. If you would like backyard delivery, it is an additional $50. For pickup, will need for you to place the rental equipment where we dropped it off. Pickup times 9am-3pm.

    For Photobooth orders, will need you to be available for us to setup. Wifi password will be needed to connect the photobooth to send the pictures.

  • No, we can deliver any size order.

  • The damage waiver fee is required for all orders and it is NON-REFUNDABLE.

  • We have a built-in, non-refundable damage waiver that is required with every order. This covers most broken items. If the amount of damage is more than your damage waiver, we will bill you for any items. The damage waiver does not cover lost or stolen items.

  • The rental equipment is available for 1-3 Days, only charged for 1 day.

    If it is longer than 5 days, extra charges apply per day.

  • Pick up option is not currently available.

  • Yes, however due to it being out of our normal business hours, we charge a fixed rate of $250 plus standard mileage cost.

    We do offer Saturday delivery with no extra fee.

    Sunday delivery & or pickup, it’s an additional $250.

  • Equipment is delivered clean and ready for use! All tabletop rentals will arrive in a crate container and will be sealed in plastic. Please return items in same provided container.

  • Tabletop rentals will need to be free of debris and returned in the original crate. All other rentals, return not cleaned after use.

  • Linen shall be returned dry, damage free and in the provided linen bag.

    NO food in linens, please.

    Any damaged linen will be billed for replacement cost.

  • No, we charge for the time out, not the time used.

  • Yes, any additions added to your order may be completed within 10 days of delivery, depending on availability.

    ALL additions MUST be a reply email from the quote that was sent to you.

  • If you cancel before your final payment is due (10 days before event), there will be no additional money owed.

    Please understand that your NON- Refundable Deposit to reserve the items is NON-Refundable.

  • Please reach out to us at Rentals@budgeteventrental.com and we will do our best for reasonable requests.